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know: f.a.q.

How much do you charge for shipping?

We work with a flat rate fee of $3.50 for Shipping (domestic & international). No matter how many items you purchase or where they go, our shipping fee will always be the same. We use USPS First Class Mail Service.

How long does it take to ship?

For domestic orders it usually takes 3 to 4 business days (depending on the state). For international orders it usually takes 15 to 20 business days (depending on the country).

How can I get faster shipping?

If you need faster shipping, just send us an e-mail with your order number and let us know your preferred delivery date. We will provide you with fees accordingly (depending on weight and destination) and upon your approval we charge your credit card.

Do you sell wholesale?

Yes, you can submit your inquiries to: info@muichic.com or visit our wholesale online catalogue

Is muichic a Fair Trade company?

Yes, we are proud members of the Fair Trade Federation

How should I care for Tagua products?

Being a natural product, Tagua does react to the elements. Prolonged exposure to direct sunlight, extreme temperature variations, water or steam should be avoided. You should remove your jewelry before bathing or swimming (especially the rings). Tagua shouldn't be soaked in water (liquids in general) or oils, as it could crack or split. Jewelry can be cleaned with a damp cloth.

How hard is a dried Tagua seed?

Tagua (or Vegetable ivory) is remarkably dense, with a rating of roughly 2.5 on the scale of mineral hardness. [Compare this rating with 3.5 for a copper penny and 10 for diamond.]

How is Tagua sustainable?

Tagua grows naturally in a rainforest environment, rather than a plantation. The seeds are then harvested as they fall to the ground. This allows the Tagua trees to provide valuable habitat to animals and also assists with rainforest preservation by preventing the cutting of trees for farming or cattle. Renewed trade in Tagua seeds protects endangered rainforests in Ecuador, Colombia and Peru. According to a Massachusetts-based environmental group called Cultural Survival, natural rainforest products such as vegetable ivory can generate up to five times the income of banana plantations and cattle ranches.

How does Tagua help elephant protection?

African elephants and the South American rainforest have something in common: they are both being eliminated from the face of the earth at an alarming rate. Unlike elephants which must die for their precious ivory, tagua palms are a renewable resource; as long as their native habitat is preserved and sufficient seeds are left to perpetuate the palms. A single female tagua palm may produce up to 50 pounds of nuts in a year, that's roughly the amount of ivory in an average African elephant tusk. The elephant, however, yields its ivory only once while the palm produces nuts year after year.

Why is Tagua organic?

Tagua is grown in the rainforests of South America, an environment free of pesticides and foreign chemicals.

Are muichic accessories vegan?

Yes. No animals are harmed in the making of these products.

Is Tagua allergenic?

No. Tagua is actually a seed and is non-toxic and allergen free.

More questions?

if so, please don't hesitate to drop us a line at: info@muichic.com